Founded in 2014 by a team of telecom professionals, Iceblue Global was created to solve a critical challenge: sourcing reliable, carrier-grade internet connectivity in a way that's both repeatable and scalable.
Since then, Iceblue Global has built a strong reputation for simplifying global internet procurement and management through a robust platform and service-led approach. Today, Iceblue Global is a trusted partner to many of the world's leading service providers.
In 2024, Iceblue Global was acquired by Resolute CS, a move that underscored a shared mission: to streamline and elevate the global connectivity procurement process.
Together, we're transforming how the industry sources and manages connectivity – combining intelligence, automation, and technology with a relentless focus on the customer.
An unrelenting focus on Customer Experience and Satisfaction
Providing accurate information first time, always
An open and honest dialogue always thinking of the customer relationship
We focus on how our products and services are supplied in such way as to ensure that they always meet or surpass customer expectations. Key Performance Indicators (KPIs) are set across all of our operations to enable real-time analysis of the customer experience from start to finish.
Our systems and processes align perfectly with our service offerings to provide accurate and up-to-date information for our customers. Being clear and concise gives our customer intelligent information and insight reducing any risk or impact that may occur during the installation or operation or our services.
Our customers value our authenticity and transparency, as they prefer to work with an organization that has an ethical, responsible and transparent approach. Our approach includes frequent and open communication with our customers and to always give clear and honest answers or explanations within our day to day correspondence.
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